Dear Partners in Safety,
An update from our aircraft operators regarding passenger identity verification:
Effective May 7, 2025, the Transportation Security Administration (TSA) will require passengers traveling by air to identify themselves using a REAL ID. This applies to all passengers traveling on Shell-contracted aircraft in the United States (PHI, Bristow, Wing Aviation, etc.).
Acceptable REAL IDs:
- State Driver’s License with REAL ID designation, such as a star or flag in the upper right-hand corner. The word “enhanced” may also indicate REAL ID compliance on a state license. (For help determining if your license is REAL ID compliant, see TSA’s website.)
- U.S. Passport
- U.S. Passport Card
- DHS Trusted Traveler Card (Global Entry, NEXUS, SENTRI, FAST)
- U.S. Department of Defense ID
- Transportation Worker Identification Credential (TWIC)
- Foreign government-issued passport
NOTE: Paper copies and digital IDs, including mobile driver’s licenses, are NOT an accepted form of REAL ID. For a full list of REAL ID-compliant identification options, visit: https://www.tsa.gov/travel/security-screening/identification
Please reach out to your Shell Logistics Coordinator if you have any questions.
Passengers who do not present an acceptable form of REAL ID-compliant identification will be denied air transport.
Dear Partners in Safety,
The health and safety of our offshore workforce is our number one priority. Having the offshore workforce fit to work is essential in preventing accidents, injuries, and incidents that could compromise safety. To this end, we are introducing more rigorous monitoring of our long-standing fitness to work requirements through the Helipass and ISNetworld Training Qualification (ISN TQ) systems.
New enhanced measures will be used for:
- Validity of Fitness to Work Assessments in Helipass/ISN TQ
- Medications Taken Offshore
Please CLICK HERE to learn more.
Dear Partners in Safety,
In the coming weeks and months Shell will be migrating our training assurance and qualifications management for contract personnel travelling offshore to Shell assets in the Gulf of Mexico (GoM) to an industry-standard tool called ISNetworld Training Qualification (ISN TQ).
When we go live with ISN TQ our contracted offshore travelers will be scanned in Helipass against the ISN TQ database before being added to the manifest for travel similar to how we currently check for TWIC and T-Huet compliance. We expect our contractors to begin uploading HSE training certifications into ISNetworld as soon as possible so they are prepared ahead of the go-live dates for this process change. The final check for ISN TQ compliance is at the heliport through Helipass kiosks.
If you require additional support to navigate or upload training certificates, assistance is available at ISN Customer Service Team at 800-976-1303.
WHEN WILL I BEGIN SEEING THIS CHANGE:
- 08/15/2023 Phased implementation testing at the Heliport in Helipass for contractors
- 10/15/2023 ISN TQ Go / No Go live date for vendors with existing ISN accounts
- 12/15/2023 ISN TQ Go / No Go live date for new to ISN vendors
Distribution of the ISN Empower app https://www.joinempower.com will also be communicated through instruction and posters at the heliports in advance of the Go Live Dates.
Corresponding with this change, Shell will transition to the new Survitec Halo survival vest which includes the CA-EBS. A 3-minute video introducing the new vest can be viewed at Survitec Halo Passenger Lifejacket.
Shell passengers can renew/update their training to reflect CA-EBS qualified at any OPITO-approved training facility that offers HUET courses. Please remember that any training taken must specify “with CA-EBS.” Updated training without CA-EBS will not be accepted.
Updated training certificates should be sent to the Shell Compliance Dispatcher at newpaxform@shell.com or can be presented at the terminal. Additional information regarding this change is available at the following ShellContractor.com link: CA-EBS Information
Protection of both the health and well-being of all employees and contractors and protection of the environment are of utmost concern to Shell. To effectively manage contractor HSE performance, Shell utilizes the Contractor HSE Management Process (CSMP).
This process describes the identification, assessment, and control of HSE-related risk incurred by using contractors to provide services. Shell includes contractor HSE performance in its reported progress toward targets and expects all Shell and contractor employees to participate equally in achieving HSE objectives.
In addition, we are committed to following the HSSE Commitment and Policy.